Friday, October 18, 2013

EM12c: Service Management (Synthetic Monitoring) White Paper

Oracle EM12c cloud control provides a comprehensive monitoring solution for IT organizations to achieve high availability, performance and optimized service levels for their business services. EM's service management solution allows you to actively monitor and report on the availability and performance of a wide variety of services, including end users business functions (mail infrastructure, network and database services), web applications, Oracle Apps etc.. Using synthetic transactions one can monitor services from end users perspective.

To understand Service management, Service Definition, Service Test (using ATS), System, Service Level Agreement, Service Dashboard etc., pl refer the Service Management White Paper

http://www.oracle.com/technetwork/oem/soa-mgmt/wp-servicemanagment-em12c-2028666.pdf

1 comment:

George Smith said...

After reading this blog post i got to know more information about IT Service Management . Really very helful blog thanks for sharing the post..